Question 1

How do I make an appointment for the Parnell Clinic?

Accepted Answer

Phone our secretaries Jenny and Natasha on (09) 366 9100

Question 2

Do I need a referral?

Accepted Answer

If you have pelvic pain, sexual dysfunction or a recent change in bowel/bladder habits it is expected you would have seen a doctor first and a referral would have been received at our clinic. However you can make an appointment without a referral. In that case please bring any relevant test results or correspondence with you

Question 3

Will you send an appointment by mail??

Accepted Answer

Not unless you request a letter to be sent by mail. When your doctor refers you to physiotherapy you then call the clinic (ph. 09 366 9100) to make an appointment. A text reminder is sent the day before your appointment

Question 4

How long is the first appointment?

Accepted Answer

Please allow up to 1 hour.

Question 5

What about the follow up appointments?

Accepted Answer

These are usually up to 30 minutes. Some complex cases will need an hour follow up.
If you are a returning patient not seen in the past year please book an hour appointment always.

Question 6

Where shall I park?

Accepted Answer

At Parnell there is limited free parking in spaces marked 'Auckland Urogynaecology'  at the far end of the underground carpark. Also there is metered parking on Titoki St.

Question 7

What do I wear?

Accepted Answer

Dress in your normal clothing for the first appointment.

Question 8

I am booked for my initial appointment but have my period, should I still attend?"

Accepted Answer

Yes as long as you are well.

Question 9

Do I need an internal examination?

Accepted Answer

If an issue with the pelvic floor is identified then an internal examination is the best way to assess muscle function. Pelvic Health Physiotherapists are especially qualified to perform these examinations for your benefit.

An internal examination may be offered at your first or at a later appointment and only performed with your consent.

Question 10

Will my health insurance cover the cost?

Accepted Answer

This depends on your policy regarding cover for physiotherapy. Payment is made at the end of each appointment then you claim from your insurer.

Frequently Asked Questions

Make an appointment

Quick Links

OneSixOne Medical Group Patients

Phone: 09 623 0161 email: reception@onesixone.co.nz

Frequently Asked Questions

Make an appointment

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Quick Links

OneSixOne Medical Group Patients

Phone: 09 623 0161 email: reception@onesixone.co.nz